Feedback-form
Before sending a message to our Support Team, please install the latest build of the Handy Password. It is highly possible that your problem has already been fixed. Please close the Handy Password agent and the program before installation.
When sending a support request, please include the following information in it:
If the program is running:
- The Handy Password software version and build date
- Your Windows version, build date and the service pack number
- The Internet Explorer version
- Please describe as precisely as you can what you were doing before the error occurred
- Please describe (or send us some screenshots with) the settings of the task on which the error occurred.
- The log file will also be appreciated. To get the log file, simply right-click on the lowest pane, click on save file, and send us the file.
If the program does not run:
- The Handy Password software version and build date
- Your Win version, build date and the service pack number
- The Internet Explorer version
- Please describe (or send us a screenshot with) the error message
You can use the form below to send us a quick message, if you want. You can also try contacting us via instant messengers or phone to receive instant response (we are at GMT+6, EST +11).
 |  |  |
